"We feel that the NHS Core Site solution displays great ease of use and flexibility, particularly in terms of authoring content. Carelink also demonstrated a greater insight into our need to target many different audiences with the site, and the fact that Carelink are one of only three providers of NHSNet connectivity will allow us to enter into our specific targeted markets with greater ease.

Your successful bid was also financially competitive, particularly in terms of ongoing annual running costs."

 Darren Kenley, Communications Team - East Lancashire Hospitals NHS Trust

"We chose Carelink because of their knowledge and understanding of the NHS. We wanted a site that would be appealing to both staff and the public without compromising the NHS identity. The NHS Core Site meets these requirements.  The NHS Core Site appealed to us because of its up to date and professional look. We also like the fact that a range of functions is included such as a search facility, site map and form template. After training, the site is very easy for a non technical administrator to use.   We are able to update our site quickly and efficiently, which means that users can locate the most up to date information. The site supports our Foundation Trust membership campaign as prospective members can enroll on line by using the form template.  We received training at a time and place to suit us and post training support has always been available at the end of the phone."

Jan Fairweather, Communications Department - Humber Mental Health Teaching NHS Trust

“Like any NHS body, Airedale NHS Trust is a document intensive organisation that produces thousands of clinical guidelines, policies, standard operating procedures and various other files each year. This leads to the common problem of having duplicate files in circulation which have been edited, printed and altered at different times by different people.”

Richard Collinge, Knowledge Manager, Airedale NHS Trust

“We interviewed many potential partners for this project but most simply came in, performed a demonstration and left. Carelink, on the other hand, were highly proactive and already familiar with every item on the requirements list we had prepared. As a part of their standard implementation process, they also guided our team through a client workshop that provided us with the opportunity to examine customisation options we hadn’t at first considered, but have since found valuable. This meeting also provided us with a forum in which key department contacts could contribute new ideas to the project. From this, certain items in the base SharePoint package were added or changed to generate an optimised solution for our Trust.”

Richard Collinge, Knowledge Manager, Airedale NHS Trust

"Prior to the installation of the new system, searching for a given lab protocol file could take up to
a half hour out of my day, particularly if that document was not in frequent use, or if the printed copy was taken to another department. Now, locating a file, no matter how obscure, is a simple matter of turning to a single network source and the same process takes only a minute or two. The browser based access has been very popular with the staff and the system is also fully integrated with Microsoft Office®, which makes managing and manipulating content much easier, while automated safeguards and password protection prevent unauthorised users from editing key documents. I think that the entire department agrees that the SPS system Carelink installed has removed a lot of the old headaches associated with document access and management.”

Richard Collinge, Knowledge Manager, Airedale NHS Trust

"ioko have been with us for the lifecycle of the project – over three major releases. We now rely on them as our primary development partner and application support provider. They have been fantastic."

Samantha Gurnah, Vice President, IMS Health

‘The company size of ioko was similar to our own and we believed this to be an important factor in choosing who we would work with because we wanted to be a valued customer and have continual two way dialogue throughout the whole process.”

Dave Verwer, Chief Technical Officer, Link HR

“We have been burnt a couple of times before by hosting providers with poor support so it is something we checked thoroughly and Carelink passed with flying colours.”

Dave Verwer, Chief Technical Officer, Link HR

“As far as we are concerned, the whole project has been very successful. When we have had problems, the response to report calls has been excellent. Whenever we have logged an incident with the Carelink Service Desk, Carelink employees jump on the problem and find out what’s going on immediately. We feel valued because when we ring up there’s always someone there saying we’re looking into it right now. We have built good relationships with Carelink members of staff. Not only are they very knowledgeable about specific areas, they also know about our servers and our problems. We don’t have to explain it all every time.”

Jamie Jones, Senior Implementation Engineer, Link HR

“As you know our Comex application is troublesome at the best of time and the wrong version of a PowerPoint presentation was uploaded to the site. Unfortunately problems with the application prevented our systems team from taking the file down so on the off chance Ioko could help I called the helpdesk and spoke to Ray who was extremely helpful and got David onto the problem who then called me and we worked through the problem and resolved it swiftly. Without the help of Ray and David, I dare say I would still be sitting here getting calls from Directors wondering why am unable to access the presentation. Thank you! ”

Alex Clennel-White, Online Communications Manager, Devon Partnership NHS Trust

"We've been a satisfied customer of IOKO for several years, and were pleased to be able to continue this relationship by upgrading to NHS Core Site. Although a powerful CMS system, with IOKO's help we were up and running in a matter of days."

Chris Wallace, Senior Manager of Business Systems & Information, Oldham & Tameside Health Informatics Service 

"Our carelink site was redeveloped using exactly the same Content Management System as our NHS Core Site platform. The site went live just 7 days after work commenced."

Simon Hudson, Carelink General Manager